HOLIDAY 2016 POSTAGE DATES
We always strongly recommend ordering as soon as possible to avoid disappointment. However, please take note of the current postage dates - provided for guidance purposes only:
3pm (UK) on Wednesday 21 December (standard)
3pm (UK) on Thursday 22 December (special delivery)
3pm (UK) on Friday 16 December
USA and Rest of the World
3pm (UK) on Tuesday 13 December
All of our delivery costs are a set fee per order, not per item!
And remember: FREE TRACKED SHIPPING is available on orders/preorders over £50/€65/$100 - simply select the option from the dropdown at checkout.
Please note: All delivery times are an estimation only, from when shipped. Processing time can vary. Orders are processed 9am-3pm, Monday to Friday (UK time) only. Orders placed on weekends or bank holidays are processed the next working day. Weather conditions, postal problems or customs may sometimes cause delays with your orders. 'Tracked 48' is not a 48-hour service, but a service name for Royal Mail. Active tracking may not be available immediately or in certain countries. Local postal services may charge additional handling/service fees/taxes, which - if applicable - are payable by the recipient, not Insert Coin.
Preorder delivery dates are from when products are marked as in stock and have been processed. Orders containing both in-stock and preorder items will be despatched once all items are available. If you are ordering items for a time-dependent event (birthday, holiday etc), we strongly recommend ordering these separately to any preorder items to prevent unnecessary delays in shipping. We also regularly offer an expedited shipping service to assist in swifter processing as necessary. Wherever possible, ETAs for preorder items are included on the relevant product page.
If your order does not contain preorder items, and you have not received your order within 15 working days in the UK or 20 working days non-UK, please contact us as soon as possible with all your order details and we will endeavour to help.
* Guaranteed next-day and expedited delivery services can be affected by external delays - including but not limited to seasonal, meteorological, security and local service issues outside the responsibility of Insert Coin. On these occasions, postal services will endeavour to deliver your items as quickly as possible.